The Maxymo app strives to automatically track your earnings from driver apps when this feature is enabled. However, there may be instances where the app's calculations are inaccurate. We are continually enhancing this system to ensure accuracy. In cases where your earnings differ from what is displayed in your driver app (whether higher, lower, or not tracked at all), you can make adjustments through a couple of different methods.
If you are currently online, follow these steps while on the Maxymo main screen:
- Tap on the earnings figure related to the platform you wish to adjust.
- A pop-up window will appear, prompting you to input the new earnings amount.
- Maxymo may also request confirmation of this adjusted amount when you go offline.
If you are already offline, you will need to edit the shift details. Here's how:
- Navigate to the menu.
- Select "Trips."
- Choose "View Calendar."
- Select the date of the shift you want to modify.
- Pick the specific shift you wish to edit.
- Once the trip details load, tap the pencil icon located at the top of the screen to modify the shift details.
Please note that, at present, there isn't a manual option to add a shift, although we are exploring the possibility of adding this feature in the future. For additional assistance, please feel free to reach out to us at support@middletontech.com.