If you encounter unresponsiveness in the app while attempting to go online or find that the "bring to screen" function is not functioning, it is possible that your Android system has disabled notification access for the app.
To address this issue, please follow the steps below:
- Open your phone's settings.
- Navigate to the "Apps" section.
- Find the specific app you are experiencing issues with (e.g., Uber or Lyft).
- Ensure that notifications are enabled for the app (this is a mandatory step).
Next, take the following actions:
- In your phone's settings, use the search function to locate "notification access."
- Find the Maxymo app in the list and toggle the option to "allow notification access" off, then back on.
For Samsung S21 users:
- In your phone's settings, use the search function to find "access."
- Scroll down to "Special access" (notification access) and tap it.
- Locate "Notification access" within this menu.
- Find Maxymo in the list and toggle it off, then back on.
By following these steps, you should be able to resolve the issue. If not, please don't hesitate to contact us at support@middletontech.com for further assistance.