While not widespread, certain Android devices may encounter occasional disruptions in their Accessibility services, which facilitate background communication between apps. This issue is inherent to Android itself and affects any applications reliant on Accessibility services for specialized functionalities, not limited to the Maxymo app.
The primary triggers for this service disruption include:
- Updates to Google Play Store or Google Play Services.
- Installation of a device software update.
- Low battery levels on the device.
- Depletion of available memory resources.
- Updates to the Drivers Utility Helper app.
- Device-initiated clean-up processes that disable the service.
- App crashes leading to the inability to restart the service.
While we are unable to rectify the bug within Android's code, if you possess one of the affected devices and have observed intermittent deactivation of the Maxymo accessibility service, the following steps typically resolve the issue:
Step 1: Reenable accessibility services on your device
- Open your device's settings menu.
- Navigate to the "Accessibility" section.
- Locate the "Installed Apps" option within the Accessibility settings.
- Find the Maxymo application in the list.
- Toggle the switch at the top of the Maxymo app settings to the "off" position.
- After a brief pause, toggle the switch back to the "on" position.
- Proceed to restart your device.
Please note that it is crucial not to enable the shortcut switch, as doing so may lead to further issues.
Xiamoi devices might also need to disable the MIUI optimization under developer options. Once you find your MIUI optimization make sure the switch is to the off position. (left)
Xiamoi devices (or devices that use MIUI) may also need to whitelist the app for auto start. You should be able to find this under settings -> apps -> permission -> autostart and make sure the app is listed there.